Customer Service
412-393-7100
(residential)
412-393-7300
(business)
Agents available Monday through Friday 8 am - 5 pm; automated phone system available 24 hours a day, seven days a week. TTY users call 711.
Report an Outage/Emergency
412-393-7000
Report emergencies using this number, including: power outages, downed wires, partial power, flickering lights or other hazardous situations.