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We offer superior customer service and reliability to more than half a million customers and counting.

Please follow the steps below and review our Customer Guide to start service with Duquesne Light Company (DLC):

Step One: Start Service with DLC

To begin service with DLC, fill out the online form. Note that you must be 18 years or older to apply for service.

Please notify us of your request for service at least three business days in advance by applying online or calling us at 412-393-7300.

Application Process:

By entering your Social Security number or Tax ID, you agree to allow DLC to access your credit report to determine if a security deposit will be required before we provide electric service. If you elect not to provide a Social Security number or Tax ID, please call 412-393-7300  Monday through Friday 8 a.m. – 5 p.m. to complete your application over the phone.

Please Note:

If the service is currently OFF at the location you are requesting new service, please ensure that the main breaker at this location is in the OFF position. For safety reasons, service will not be connected until the main breaker is in the OFF position. Please also make sure DLC has access to your meter. Once your order is completed, be sure to flip your main breaker back ON, or put the main fuse back IN.

Begin online form

Step Two: Create Account

Get new benefits and 24/7 account availability by creating an online account.

Step Three: Select a Supplier

It's your choice. Learn more about the benefits of choosing an electric generation supplier.

Step Four: Enroll in Our Programs

We want to make it easy to pay your bill. View our billing options.

We Don’t Just Power Your Lights,
We Power The Moments You Call Life.

One More Reason We’re Larger Than Light.